Day Two - Fraud Risk Management
Wednesday 19th May, 2010

9:00: Welcome from the Chair
Robert Whitton, Director, William Buck, & Member,
Association of Fraud Examiners (ACFE)
INTERNATIONAL & EMERGING E-THREATS
9:10:
KEYNOTE:
Eastern European cybercrime & the e-fraudster
  • Review the evolution of Eastern European organised crime
  • Following the money, and the profile of the internet money mule
  • Gain an archival analysis of phishing attacks
  • Review recent case studies
  • Responding to the pace of online crime and the e-fraudster
Stephen McCombie, Lecturer,
Centre for Policing, Intelligence and Counter Terrorism, Macquarie University
INTELLIGENCE GATHERING & INVESTIGATION
9:50:
Data analytics development & capability

  • Developing strong data analytics capabilities for a consolidated product suite
  • Ensuring due diligence in infrastructure, data and systems
  • Building a team of strong statisticians
  • Using analytics effectively for predictive and proactive fraud prevention
  • Understand new security systems implemented to combat card and merchant risks
Richard Moore, Head of Financial Crime Management,
Commonwealth Bank
10:30:
A solution for detecting fraud threats & suspect activity

  • Risk free deployments can be measured in days rather than months
  • Efficient RECORDING of users activity – Investigations using SEARCH and visual REPLAY
  • Pro-active detection of suspect activity reducing investigation times by up to 90%
Robert Bassat, Executive Chairman,
Advent One Pty Ltd
11:00:
Morning tea
11:20: Adopting leading edge investigative techniques

  • Maximising investigative outcomes through social media
  • Adopting lateral thinking and pragmatic approaches to investigations
  • Scoping investigations effectively
  • Adopting strong interview techniques
  • Investigating and overcoming more evolved and sophisticated methods of deception
Russell Mills, National Fraud & Investigations Manager - Legal & Compliance - Australian Operations,
QBE Australia
OPPORTUNISM & THE HUMAN FACTOR
12:00: PANEL SESSION:
Holistic people & process approach to fraud risk

  • Engendering long term behaviours in staff and third party networks toward fraud
  • Ensuring an active, pragmatic and balanced approach to consequence management
  • Achieving outcomes through an integrated approach to fraud, compliance and risk management - removing the silos
Tim Kitching, Head of Risk and Compliance Advice - Marketing and Insurance Risk Management,
MLC and NAB Wealth
12:40: Facilitating intelligence sharing schemes within your industry, & cross-industry

David Moss, Vice President,
Australian Telecommunications Fraud Risk Association (ATFRA)
12:55: Lunch
1:55: Opportunistic fraud

  • Identifying opportunistic fraud risk drivers - financial, social, generational
  • Review types of opportunistic fraud activity being experienced by Panellists
  • Managing outcomes for opportunistic fraud
Moderator: Scott Casey, Strategic Fraud Analyst,
Greater Building Society

Panelists: Tim Kitching, Head of Risk and Compliance Advice - Marketing and Insurance Risk Management,
MLC and NAB Wealth
Leanne Vale, Senior Manager, Financial Crimes,
Abacus - Australian Mutuals
Adam Plummer, Fraud Manager,
Zurich Australia
CORPORATE FRAUD RISK CONTROLS & COMPLIANCE
2:40: Afternoon tea
3:00:
Risk management standards in practice

  • Developing practical, proactive and holistic fraud control and risk plans which comply with the new standards
    • - AS8001-2008
    • - ISO 31000:2009
  • Review plans for development of new international standards
  • Linking operational risk registers to key organisational strategies
  • Adapting to changing fraud risks and consequences
Dr Carl Gibson, Director - Risk Management,
La Trobe University & Author of the Fraud Risk Standards
3:45:
Corporate governance & fraud governance

  • Recognising serious corporate compliance breaches
  • Aligning risk with governance, controls, assurance, and the Corporations Act
  • Recognising and responding to liability risks for directors and corporations
  • Promoting good governance and self regulation in your risk policies
  • Gain insight in to recent case law involving corporate money laundering, tax avoidance and market manipulations
Dr Hugh McDermott,
Barrister-at-Law, Certified Anti-Money Laundering Specialist (CAMS), & Certified Fraud Examiner (CFE)
4:30: Close of day two